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    • Rubik
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  • API (V2)
  • Rubik API
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ISP-CLI
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Home
  • Login
  • Create users
  • Users
  • Dashboard
  • Modules

    • Monitoring
    • Customers/ISP
    • PBX
    • Radius
    • Rubik
    • Installer tools
    • Logger
    • Admin
  • API (V2)
  • Rubik API
  • Postman Samples
  • Widgets
ISP-CLI
  • 🇬🇧 English
  • 🇪🇸 Spanish
  • Rubik

    • Services
    • Trouble tickets

Rubik

Module in which everything related with Bitstream is managed in Krill.

It has two submenus:

  • Services: Services that involve the main operator.
  • Trouble Tickets: Management of incidents for those main operators that allow it.

In the main page there's a summary of the last generated services and trouble tickets. Both of them can be ordered and filtered by the different headers. There's also available a tool to filter by owner and service or ticket condition.

The service fields are: ID, Customer, Service Profile, Owner, State, Planned Installation, Created at y Last Update.

ISP Customer Dashboard

The trouble tickets fields are: ID, Customer, Address, Owner, State, Priority, Symptom, Created at y Last Update.

ISP Customer Dashboard

TIP

From the bar on the top of each summary box a new service or trouble ticket can be created by clicking on the right button.

Last Updated:
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Rubik | Services